Privacy Policy

Thank you for visiting the MortgageToday.co.uk. Our policy is to collect no personal information about you when you visit the MortgageToday.co.uk website, unless you affirmatively choose to make such information available to us. When you visit the MortgageToday.co.uk website the web server automatically solely recognises the Internet domain and IP address from where you accessed the site. This information does not result in the identification of your personal e-mail address or other personal information. The information collected is only the file volume and timing of access to the site whilst visiting the site. This is done so that the content of the site can be improved, and your personal information is not identified.

This privacy notice sets out how we will process personal data we collect from or about you, or which you provide to us. Please read this notice carefully to understand why data is being collected and what we do with that data.

Our website and services may contain links to independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies.

We may change the privacy notice from time to time by amending this page.

For the purpose of the Data Protection Act 1998 and General Data Protection Regulation EU 2016/679, the data controller is Mortgage Today (East Anglia) Limited a company registered in England under company number 10801046, whose registered address 7 Brook House, Brook Street, Wivenhoe, Colchester, Essex. CO7 9DP

BASIC IDENTIFICATION AND CONTACT INFORMATION

This information is used:

  • to provide you with the services which you request
  • for verifying your identity for security purposes
  • for marketing our services and products

Information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.

BUSINESS AND PERSONAL INFORMATION

This includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our client. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy. We keep information which forms part of our business record for a minimum of six years. That is because we may need it in some way to support a claim or defence in court. That is also the period within which our tax collecting authorities may demand to know it.

CALLING OUR OFFICE

When you call our office, we may collect Calling Line Identification (CLI) information. We use this information to help improve the efficiency and effectiveness of our help line. We never pass this information to third parties.

EMAILING US

Email is not always a secure mode of communication and we provide no guarantee that confidentiality of the information provided in an email will be maintained during transmission. We will never send you an email asking you to transfer deposit funds. If you ever receive an email from us which provides bank account details for you to transfer money, please speak to us on our main line number to confirm it is genuine.

CONTENT YOU PROVIDE TO US 

If you provide information to us with a view to it being read, copied, downloaded or used by other people, we accept no responsibility for what that third party may do with it. It is up to you to satisfy yourself about the privacy level of every person who might see your information. If it is available to all the World, you have no control whatsoever as to how it is used.

DISCLOSURE TO GOVERNMENT AND THEIR AGENCIES 

We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

SALE OF YOUR PERSONAL INFORMATION 

Except as specified above, we do not rent, sell or otherwise disclose any of your information to any person outside our business.

COMPLIANCE WITH THE LAW 

This privacy policy has been compiled so as to comply with the law of every jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your country, we should like to hear from you, but ultimately it is your choice as to whether you wish to use our website.

JURISDICTION 

Disputes relating to the use of our website will be subject to the jurisdiction of the English courts.

 

COPYRIGHT 

All material on our website which has been created by us is subject to copyright under UK law and we reserve all rights associated with that content. Parts of the website may be downloaded for personal use only. You are not entitled to reproduce or modify content subject to copyright, in whole or in part, for any commercial use whatsoever, without our prior written permission.

 

ACCURACY OF WEBSITE CONTENT 

Although we endeavour to ensure that all of the information on our website is accurate and up to date, we do not guarantee that that is the case.

 

FINANCIAL ADVICE

No information on our website constitutes financial advice. If you require financial advice, please contact us.

 

PROTECTION OF LOG IN DETAILS

We have security procedures in place to protect your log in details as well as your personal information, but it is your responsibility to ensure that you do not give out your log in details to any other person, and to ensure that you log out of our website and delete browser history before logging off if you are using a shared computer.

 

If you have any questions regarding this privacy policy, please contact us at admin@mortgagetoday.co.uk

If you choose to share personal information, by such means as filling out a web form or emailing us, with personal information, the information will not be disclosed to third parties, unless required by law or with your express permission.

Your home may be repossessed if you do not keep up repayments on your mortgage.